On May 17, 2021, the American Arbitration Association (“AAA”) approved Ray D. McKenzie’s application to join its Consumer Arbitration Panel (“Consumer Panel”). The AAA was founded in 1926 as a neutral, independent, and private not-for-profit organization to provide a broad range of conflict management services to businesses, organizations, and individuals in order to facilitate settling disputes extrajudicially. Members of the AAA Consumer Panel preside over arbitrations involving individual consumers and businesses that provide personal or household goods or services and issue final, binding decisions (i.e., “awards”) to settle disagreements outside of court. We are proud of Mr. McKenzie’s invitation to the AAA Consumer Arbitration Panel.